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The full ETQ Reliance QMS suite – Document Control, CAPA, Audit Management, Non-Conformance, Supplier Quality, Change Control, Training Management, Risk Management, Complaint Management, Equipment and Calibration, and Management Review. Implemented as an integrated closed-loop quality system – not standalone configurations – across manufacturing, life sciences, aerospace, automotive, chemical, and food regulated environments.

ETQ CAPA configured around your root cause methodology – 8D, 5-Why, Fishbone – with structured stages: problem definition, containment, root cause analysis, corrective action planning, implementation verification, and effectiveness confirmation before closure. Automated escalation for overdue actions, CAPA ageing dashboards, and linkage to change control and risk management ensuring actions drive systematic improvement, not repeat recurrence.

Gap assessment against your target certification standard – existing quality processes mapped to ISO requirements, gaps identified before any ETQ configuration begins. QMS module configuration, workflow design, and document architecture designed around certification requirements from day one. Certification-ready quality system delivered with internal audit preparation, management review design, and pre-certification corrective action management included.

Via ETQ API, REST, and SOAP connectors – non-conformances triggering inventory holds and production notifications in SAP, Oracle, or Microsoft Dynamics; supplier quality connected to approved supplier lists; change control linked to engineering BOM management; training status connected to production assignment eligibility. Quality data operating as a live operational input, not maintained separately from production systems.

Standardised global QMS configuration with controlled site-specific adaptations – common document control architecture, quality workflows, and reporting standards across all sites, with local regulatory requirements, approval authorities, and language configurations applied within the standardised framework. Centralised quality reporting for enterprise leadership. Single ETQ instance managing quality across your entire global manufacturing footprint.

Role-based training tailored to your specific ETQ configuration – not generic platform training. Quality engineers, CAPA investigators, auditors, document controllers, supplier quality managers, and production operators each trained to their specific ETQ responsibilities. Super user programmes building internal ETQ expertise. Training effectiveness assessment and ongoing user support ensuring proficiency, not just platform familiarity.

ETQ quality data connected to Power BI for real-time KPI monitoring, CAPA ageing analysis, NCR trend reporting, and supplier performance scorecards. Advanced analytics add predictive CAPA effectiveness modelling, non-conformance root cause classification using ML models trained on your quality history, and supplier risk scoring. ETQ Reliance as the foundation for AI-powered quality management intelligence – not just a compliance record system.